Openbravo Issue Tracking System - Retail Modules
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0058153Retail ModulesReturn Receiptpublic2025-03-05 17:382025-03-27 11:59
sofidossant 
fofarril 
normalminoralways
closedduplicate 
5
RR24Q4 
 
open
Gold
123407
No
0058153: POS: The return reason is eliminated
At the moment of making a verified return when I give to pay and the payment is added, I see that in the lines has already eliminated the reason for return.
-Enter the POS

-Make a verified return of several lines or a single line, adding the reason for return.

-When I click on pay and the payment is added, I check the lines again and see that the reason for return has already been removed from the first one.

Attached video : https://drive.google.com/file/d/101e5ZZhRCNThlHiOwvpjID1sHiL7PG1b/view?usp=sharing [^]
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Issue History
2025-03-05 17:38sofidossantNew Issue
2025-03-05 17:38sofidossantAssigned To => Retail
2025-03-05 17:38sofidossantOBNetwork customer => Gold
2025-03-05 17:38sofidossantSupport ticket => 123407
2025-03-05 17:38sofidossantTriggers an Emergency Pack => No
2025-03-05 17:49eugeniIssue Monitored: eugeni
2025-03-06 15:42jorgewederagoAssigned ToRetail => fofarril
2025-03-06 15:42jorgewederagoStatusnew => acknowledged
2025-03-06 22:12hgbotMerge Request Status => open
2025-03-06 22:12hgbotNote Added: 0176541
2025-03-06 22:15fofarrilStatusacknowledged => scheduled
2025-03-10 13:27hgbotNote Added: 0176602
2025-03-10 13:30hgbotNote Added: 0176603
2025-03-27 11:59hgbotNote Added: 0177351
2025-03-27 11:59hgbotStatusscheduled => closed
2025-03-27 11:59hgbotResolutionopen => duplicate

Notes
(0176541)
hgbot   
2025-03-06 22:12   
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1951 [^]
(0176602)
hgbot   
2025-03-10 13:27   
Merge request closed: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1951 [^]
(0176603)
hgbot   
2025-03-10 13:30   
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1956 [^]
(0177351)
hgbot   
2025-03-27 11:59   
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24083 [^]