Openbravo Issue Tracking System - POS2
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0058172POS2POSpublic2025-03-07 12:182025-03-27 12:21
asier_perez 
Retail 
normalminoralways
closedduplicate 
5
 
 
No
No
0058172: [25Q1] When "Print Receipt At Drawer Closure" is enabled, the Receipt Delivery pop-up appears twice and overlapped
When "Print Receipt At Drawer Closure" is enabled in any payment method, the Receipt Delivery pop-up appears twice and overlapped when using this payment method to pay for an order.
1) Log in to back office
2) Go to Channel - Touchpoint Type
3) Select "POS2SD VBS POS2 Terminal Type"
4) Open the Cash payment method from the Payment Methods tab
5) Mark the "Print Receipt At Drawer Closure" flag
6) Save the record

7) Log in to VBS-2 terminal in POS
8) Add a product to the order
9) Click on "Pay"
10) Select "Cash"
11) Click on "Done" and wait 1 or 2 seconds => The Receipt Delivery pop-up will appear, and then another Receipt Delivery pop-up will appear just overlapped with the first one. This can be noticed because the area outside the pop-up is darkened a bit more.
12) Select "None" => The second pop-up will be closed and the area outside the pop-up will be clarified a bit, and you will see the first pop-up will in the same place.
No tags attached.
png 2ndpopup.png (131,825) 2025-03-07 12:18
https://issues-new.openbravo.com/file_download.php?file_id=21017&type=bug
png
Issue History
2025-03-07 12:18asier_perezNew Issue
2025-03-07 12:18asier_perezAssigned To => Retail
2025-03-07 12:18asier_perezFile Added: 2ndpopup.png
2025-03-07 12:18asier_perezOBNetwork customer => No
2025-03-07 12:18asier_perezTriggers an Emergency Pack => No
2025-03-07 12:21asier_perezSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=29324#r29324
2025-03-17 16:48jorgewederagoStatusnew => acknowledged
2025-03-27 12:21hgbotNote Added: 0177615
2025-03-27 12:21hgbotStatusacknowledged => closed
2025-03-27 12:21hgbotResolutionopen => duplicate

Notes
(0177615)
hgbot   
2025-03-27 12:21   
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24352 [^]