Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0058174 | Retail Modules | Web POS | public | 2025-03-07 12:27 | 2025-03-27 11:55 |
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| Reporter | XABIER_AGUADO | |
| Assigned To | Triage Platform Base | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | duplicate | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0058174: Keymap crashes after opening the ProductCard if its not defined at product level. |
| Description | If the Main keymap configuration is changed to 'Usage Location' = 'Main Keymap' and a product is not included on the keymap, when trying to open its product card it crashes. |
| Steps To Reproduce | On backoffice go to window product --> product Balaclava cap ---> SubTab Media --> add a Image and an URL, for example, https://choicefineart.com/cdn/shop/products/thats-all-folks-395490.jpg?v=1688083090 [^]
On window Keymap, subtab version, sub-subtab categories, make sure that product is NOT included on any KeyMap Category, deactivate all of them
On window Keymap, subtab version, also deactivate the Category Layouts
Finally, on Product Keymap Default layout change the 'Search result' ones to 'Usage Location' = 'Main Keymap'
Log in on pos and add the product Balaclava cap to the ticket. Try opening its product card. An error appears. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  keymap_1.png (62,288) 2025-03-07 12:27
https://issues-new.openbravo.com/file_download.php?file_id=21018&type=bug
product_card_1.png (71,856) 2025-03-07 12:27
https://issues-new.openbravo.com/file_download.php?file_id=21019&type=bug
keymap_cat_1.png (76,985) 2025-03-07 12:27
https://issues-new.openbravo.com/file_download.php?file_id=21020&type=bug
category_laylout.png (75,403) 2025-03-07 12:27
https://issues-new.openbravo.com/file_download.php?file_id=21021&type=bug
crash.png (74,509) 2025-03-07 12:27
https://issues-new.openbravo.com/file_download.php?file_id=21022&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-03-07 12:27 | XABIER_AGUADO | New Issue | |
| 2025-03-07 12:27 | XABIER_AGUADO | Assigned To | => Retail |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: keymap_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | OBNetwork customer | => No |
| 2025-03-07 12:27 | XABIER_AGUADO | Triggers an Emergency Pack | => No |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: product_card_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: keymap_cat_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: category_laylout.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: crash.png | |
| 2025-03-07 12:28 | XABIER_AGUADO | OBNetwork customer | No => Gold |
| 2025-03-07 12:29 | XABIER_AGUADO | Summary | Keymap Crashes if its not defined at product level. => Keymap crashes after opening the ProductCard if its not defined at product level. |
| 2025-03-07 14:11 | jorgewederago | Assigned To | Retail => Triage Platform Base |
| 2025-03-27 11:55 | hgbot | Note Added: 0177329 | |
| 2025-03-27 11:55 | hgbot | Status | new => closed |
| 2025-03-27 11:55 | hgbot | Resolution | open => duplicate |
