Openbravo Issue Tracking System - POS2
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0058316POS2POSpublic2025-03-24 11:132025-03-27 11:58
malsasua 
Triage Platform Base 
highmajoralways
closedduplicate 
5
 
 
Gold
123959
No
0058316: Performance issue in Incremental Refresh -> OfflineUser model
the model OfflineUser is taking more than 5 secs in a customer and it is raising timeout
. execute incremental refresh -> timeout happens:
Error retrieving data for model OfflineUser: RequestError: Request to ../../org.openbravo.mobile.core.service.jsonrest/org.openbravo.mobile.core.master.MasterDataLoader?$timeout=5000&model=OfflineUser timed out after 5000 milliseconds; stackTrace: Pe (https://smcp-prod.cloud.openbravo.com/openbravo/web/pos/assets/POS2-CU2AYVnl.js:45:123142 [^]);
two new indexes:
 table: obc2_user_action_access
 indexes:
"aux_useraa" btree (approval)
"aux_useraa_updated" btree (updated)
No tags attached.
related to defect 0058318 closed Triage Platform Base Mobile Service record is missing for the model OfflineUser 
Issue History
2025-03-24 11:13malsasuaNew Issue
2025-03-24 11:13malsasuaAssigned To => Triage Platform Base
2025-03-24 11:13malsasuaOBNetwork customer => Gold
2025-03-24 11:13malsasuaSupport ticket => 123959
2025-03-24 11:13malsasuaTriggers an Emergency Pack => No
2025-03-24 11:47inaki_azkonobietaIssue Monitored: inaki_azkonobieta
2025-03-24 11:48malsasuaRelationship addedrelated to 0058318
2025-03-27 11:58hgbotNote Added: 0177339
2025-03-27 11:58hgbotStatusnew => closed
2025-03-27 11:58hgbotResolutionopen => duplicate

Notes
(0177339)
hgbot   
2025-03-27 11:58   
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24071 [^]