Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0058350 | POS2 | POS | public | 2025-03-26 16:12 | 2025-03-27 11:58 |
| Reporter | sofidossant | ||||
| Assigned To | Retail | ||||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | duplicate | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | 25Q1 | ||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | OBPS | ||||
| Support ticket | 125015 | ||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0058350: Error Sending Email | ||||
| Description | When we make a sale in pos2 and we want to send the email it fails us: 2025-03-26 09:46:01,267 [Import Entry - 3] ERROR org.openbravo.pos2.mailing.Mailer - Error while sending the Email, org.openbravo.erpCommon.utility.reporting.ReportingException: Error retrieving report data with id 15571BD931FD56DEC77EEC3579EF4E36 at org.openbravo.erpCommon.utility.reporting.Report.(Report.java:159) ~[classes/:?] at org.openbravo.erpCommon.utility.reporting.Report.(Report.java:92) ~[classes/:?] at org.openbravo.pos2.mailing.Mailer.sendTicketByEmail(Mailer.java:105) [classes/:?] at org.openbravo.pos2.mailing.Mailer.sendEmail(Mailer.java:71) [classes/:?] at org.openbravo.pos2.mailing.SendEmailLoader.saveRecord(SendEmailLoader.java:117) [classes/:?] at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:214) [classes/:?] at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:165) [classes/:?] at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:97) [classes/:?] at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:55) [classes/:?] at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.doRunCycle(ImportEntryProcessor.java:447) [classes/:?] at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.run(ImportEntryProcessor.java:370) [classes/:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) [?:?] at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?] at java.lang.Thread.run(Thread.java:829) [?:?] | ||||
| Steps To Reproduce | 1- Configure client and check to sent email 2- Go to the pos2 and create a sales order, pay with cash. 3- Select the option Print + Send Email See the error. | ||||
| Proposed Solution | Patch --- a/src/org/openbravo/pos2/mailing/Mailer.java 2025-03-26 10:55:47.579108984 +0100 +++ b/src/org/openbravo/pos2/mailing/Mailer.java 2025-03-26 12:31:39.315819233 +0100 @@ -102,8 +102,8 @@ try { if (emailTemplate != null) { DocumentType documentType = DocumentType.SALESORDER; - Report report = new Report(documentType, order.getString("id"), null, "default", false, - OutputTypeEnum.EMAIL); + Report report = new Report(documentType, order.optString("orderId", order.getString("id")), + null, "default", false, OutputTypeEnum.EMAIL); emailInfoBuilder .setContent(replaceContentWithParameters(emailTemplate.getBody(), order, report)); emailInfoBuilder | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2025-03-26 16:12 | sofidossant | New Issue | |||
| 2025-03-26 16:12 | sofidossant | Assigned To | => Retail | ||
| 2025-03-26 16:12 | sofidossant | OBNetwork customer | => OBPS | ||
| 2025-03-26 16:12 | sofidossant | Support ticket | => 125015 | ||
| 2025-03-26 16:12 | sofidossant | Triggers an Emergency Pack | => No | ||
| 2025-03-26 16:49 | Practics | Issue Monitored: Practics | |||
| 2025-03-27 11:58 | hgbot | Note Added: 0177336 | |||
| 2025-03-27 11:58 | hgbot | Status | new => closed | ||
| 2025-03-27 11:58 | hgbot | Resolution | open => duplicate | ||
| Notes | |||||
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