Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0058174 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2025-03-07 12:27 | 2025-03-27 11:55 | |||
| Reporter | XABIER_AGUADO | View Status | public | |||||
| Assigned To | Triage Platform Base | |||||||
| Priority | high | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0058174: Keymap crashes after opening the ProductCard if its not defined at product level. | |||||||
| Description | If the Main keymap configuration is changed to 'Usage Location' = 'Main Keymap' and a product is not included on the keymap, when trying to open its product card it crashes. | |||||||
| Steps To Reproduce | On backoffice go to window product --> product Balaclava cap ---> SubTab Media --> add a Image and an URL, for example, https://choicefineart.com/cdn/shop/products/thats-all-folks-395490.jpg?v=1688083090 [^] On window Keymap, subtab version, sub-subtab categories, make sure that product is NOT included on any KeyMap Category, deactivate all of them On window Keymap, subtab version, also deactivate the Category Layouts Finally, on Product Keymap Default layout change the 'Search result' ones to 'Usage Location' = 'Main Keymap' Log in on pos and add the product Balaclava cap to the ticket. Try opening its product card. An error appears. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  keymap_1.png [^] (62,288 bytes) 2025-03-07 12:27
product_card_1.png [^] (71,856 bytes) 2025-03-07 12:27
keymap_cat_1.png [^] (76,985 bytes) 2025-03-07 12:27
category_laylout.png [^] (75,403 bytes) 2025-03-07 12:27
crash.png [^] (74,509 bytes) 2025-03-07 12:27
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(0177329) hgbot (developer) 2025-03-27 11:55 |
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24061 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-03-07 12:27 | XABIER_AGUADO | New Issue | |
| 2025-03-07 12:27 | XABIER_AGUADO | Assigned To | => Retail |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: keymap_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | OBNetwork customer | => No |
| 2025-03-07 12:27 | XABIER_AGUADO | Triggers an Emergency Pack | => No |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: product_card_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: keymap_cat_1.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: category_laylout.png | |
| 2025-03-07 12:27 | XABIER_AGUADO | File Added: crash.png | |
| 2025-03-07 12:28 | XABIER_AGUADO | OBNetwork customer | No => Gold |
| 2025-03-07 12:29 | XABIER_AGUADO | Summary | Keymap Crashes if its not defined at product level. => Keymap crashes after opening the ProductCard if its not defined at product level. |
| 2025-03-07 14:11 | jorgewederago | Assigned To | Retail => Triage Platform Base |
| 2025-03-27 11:55 | hgbot | Note Added: 0177329 | |
| 2025-03-27 11:55 | hgbot | Status | new => closed |
| 2025-03-27 11:55 | hgbot | Resolution | open => duplicate |
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Issue History |
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