0055460: Mismatched currency signs (EUR and USD) is shown on the printed ticket when selling a Gift Card

Description

When configuring a gift card as a negative line in the Backoffice and using the 'USA Cash' payment method during its sale in the POS, the printed ticket will display an incorrect total

Pre-configurations:
1.Ensure Hardware manager is launched
2.Ensure 'USA Cash' currency is applied in POS
3.'Channel Touchpoint type' window of Backoffice:
In the 'POS Document Delivery methods Configuration' section select the following:
- Show Document Delivery methods: ✔
- Print: ✔
4.Configure Gift Card as a negative line in 'Product' window of Backoffice:

Click Ctrl + D to create a new product → Specify the following values:

- Search Key: GC1
- Name: Gift Card
- UOM: Unit
- Tax Category: IVA Normal
- Product Category: Backpacks & Travel
- Purchase: ✔
- Sale: ✔
- Stocked: unselected
- Product Type: Item
- Active: ✔
- Returnable: ✔
- POS Properties section:
- Grouped Product: unselected
- Show Characteristics Description: ✔
- Gift card Type: Gift Card
- Gift Card sale excluded of invoicing: unselected
- Gift Card redemption type: As negative line
- Taxable Gift Card: ✔
- Print Gift Card ✔
- Gift Card Template: Default Gift Card Template
- Allow Anonymous Sale: ✔

Click Ctrl+S to save the changes

Steps To Reproduce

1.Go to POS (login:vallblanca/password:openbravo)
2.Add Gift Card product to the Order → Specify the following:
-Expiration date: Today + 5 days
-Identifier: GC1
-Initial balance: 50 €
3.Push 'Finish' button → Click 'Pay' button
4.Push 'USD $' currency button in the top right
5.Select 'USA Cash' payment method
6.Push 'Done' button → Select 'Print' receipt delivery
7.Pay attention to 'USA Cash' value in Hardware Manager

Actual Result: Euro sign is shown instead of USD
Expected result: Sign corresponds to the displayed currency

Tags

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Attached Files

Screenshot_40.png [^] (51,989 bytes) 2024-05-10 16:53

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0177541) hgbot (developer) 2025-03-27 12:14	Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24274 [^]

Issue History
Date Modified	Username	Field	Change
2024-05-10 16:53	Daria_Sh	New Issue
2024-05-10 16:53	Daria_Sh	Assigned To	=> Retail
2024-05-10 16:53	Daria_Sh	File Added: Screenshot_40.png
2024-05-10 16:53	Daria_Sh	OBNetwork customer	=> No
2024-05-10 16:53	Daria_Sh	Triggers an Emergency Pack	=> No
2025-01-31 11:22	guillermogil	Assigned To	Retail => jorgewederago
2025-03-27 12:14	hgbot	Note Added: 0177541
2025-03-27 12:14	hgbot	Status	new => closed
2025-03-27 12:14	hgbot	Resolution	open => duplicate